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MLA style. – Please see attached Case Study – Complete an an
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MLA style. – Please see attached Case Study – Complete an analysis of the Four Seasons case study that addresses, at a minimum, the following: 1. Describe and analyze the challenges related to delivery of service quality that Four Seasons experienced when they opened and began operating their hotel in Paris. 2. Contrast these challenges with those found in manufacturing-based organizations. How are they similar? How are they different? 3. Based on what you learned in previous lectures about the differences between goods and services, explain the intangible and tangible variables at the Four Seasons in Paris. 4. Explain how those intangible and tangible variables impact service quality at the Four Seasons. Be specific. 5. What connections can you draw between the Four Seasons and the Isadore Sharp and Danny Meyer videos you watched as part of the content? video links attached https://youtu.be/KRtSwntwUCM https://youtu.be/Z4kyRb2nxFM
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